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Ripple

The big effects of small behaviour changes in business

By Jez Groom and April Vellacott
Cover of Ripple (Paperback) by Jez Groom and April  Vellacott Cover of Ripple (Ebook - phone) by Jez Groom and April  Vellacott Cover of Ripple (Ebook - tablet) by Jez Groom and April  Vellacott

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About the Authors

Jez Groom

Jez Groom has been practising behavioural science for over ten years, working with some of the biggest organisations around the world, and was the co-founder of Ogilvy Change and Engine Decisions. In 2016 he founded Cowry Consulting, the leading behavioural economics consultancy, and is currently a visiting fellow of Behavioural Science at City University.

April Vellacott

April Vellacott has been studying the field of human behaviour for nearly a decade, and holds degrees in Psychology and Behaviour Change. She is a behavioural consultant at Cowry Consulting, where she helps global clients apply behavioural science in their organisations.

Contents Listing

About the authors
Glossary of concepts in Ripple

Introduction
1. Year of the Rabbit, London
2. Babies of the Borough, Greenwich, London
3. Reducing Pickpocketing by PutPocketing, England
4. Selling SIM Cards, South Africa
5. Still or Sparkling, Paris and London
6. Clothes Washing Habits, Thailand
7. Tackling Obesity, Mexico
8. From Initial Pilot to Business Growth, Scotland
9. Reducing Criminal Reoffending, UK
10. Saving More Money, UK
11. Designing Ethical Nudges, Scotland
12. Transforming a Customer Value Proposition, UK
13. Ink Stamps and Clean Hands, Chile
14. Preventing Falls with Pink Walls, London
Your toolkit for using behavioural science in business

References
Acknowledgements
Endnotes
About the authors
Glossary of concepts in Ripple

Introduction
1. Year of the Rabbit, London
2. Babies of the Borough, Greenwich, London
3. Reducing Pickpocketing by PutPocketing, England
4. Selling SIM Cards, South Africa
5. Still or Sparkling, Paris and London
6. Clothes Washing Habits, Thailand
7. Tackling Obesity, Mexico
8. From Initial Pilot to Business Growth, Scotland
9. Reducin ...

Jacket Text

How do you get people who work in pig abattoirs to wash their hands? How does painting the walls of a canteen pink make construction workers behave more safely? And how can baby faces spray painted onto shop shutters reduce anti-social behaviour?

Ripple is about how small behaviour changes can have wide-reaching effects in the real world. By applying behavioural science in your working life, you can have positive ripple effects on the world around you.

While nudging is now commonplace in politics, most of our daily interactions with companies, products, and services have not yet been transformed with behavioural science. Doing so is often a messy process but, armed with this book, you’ll have the practical toolkit to get started.

Through storytelling and practical tips, Ripple takes you on a journey across the globe which will leave you inspired to start applying behavioural science to improve the world around you.

www.ripple-book.com

Media Coverage

Marketing Week

From selling sim cards in South Africa to sparkling water in Paris, Ripple provides real-world examples of how how small behaviour changes can have wide-reaching effects in the real world.

By ...

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My Customer

Nudge theory and hand washing

In their new book, Ripple: The big effects of small behaviour change in business, authors Jez Groom and April Vellacott highlight that hand washing is not a nudge ...

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Decision Ireland

From Tesco to Fidelity, three ways in which companies are harnessing the power of behavioural science for business. By Jez Groom and April Vellacott

If you heard that there was a simple way to ...

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Roger Dooley Author and Keynote Speaker

Together, Jez and April are the authors of the new book, Ripple: The big effects of small behaviour changes in business, and they join the show today to share how small behavior changes can have ...

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