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The Illusion of Choice

16½ psychological biases that influence what we buy

By Richard Shotton
Cover of The Illusion of Choice (Paperback) by Richard Shotton Cover of The Illusion of Choice (Ebook - phone) by Richard Shotton Cover of The Illusion of Choice (Ebook - tablet) by Richard Shotton

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About the Author

Richard Shotton

Richard began his career in marketing twenty-one years ago before setting up his own company, Astroten. Astroten help clients such as Google, Facebook, Sky, BrewDog and Mondelez apply findings from behavioural science to their marketing.

Richard is the author of The Choice Factory which explains how behavioural science can solve business challenges. The Choice Factory was voted best sales and ... Read more on Richard Shotton

Contents Listing

Jacket Text

The compelling new book by Richard Shotton, author of The Choice Factory.

Every day, people make hundreds of choices.

Many of these are commercial: What shampoo to pick? How much to spend on a bottle of wine? Whether to renew a subscription?

These choices might appear to be freely made, but psychologists have shown that subtle changes in the way products are positioned, promoted and marketed can radically alter how customers behave.

The Illusion of Choice identifies the 16½ most important psychological biases that everyone in business needs to be aware of today – and shows how any business can take advantage of these to win customers, retain customers and sell more.

Richard Shotton, author of the acclaimed The Choice Factory, draws on academic research, previous ad campaigns and his own original field studies to create a fascinating and highly practical guide that focuses on the point where marketing meets the mind of the customer.

You’ll learn to take advantage of the peak end rule, the power of precision, the wisdom of wit – and much, much more.

You simply cannot afford to miss The Illusion of Choice.

Other books by this author

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The Choice Factory
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Media Coverage

NetGalley

The Illusion of Choice by Richard Shotton

The Illusion of Choice identifies the 16½ most important psychological biases that everyone in business needs to be aware of to win customers, retain ...

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Sweathead

Five years ago this week (February 25, 2018-2023), I published the first episode of Sweathead. Richard Shotton was my first interview. So I've called him back for two episodes this week.
In this ...

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Marketing.ie

Behavioural psychologist Richard Shotton has been invited by the Institute of Advertising Practitioners in Ireland (IAPI) to discuss his new book, The Illusion of Choice, at an event. The book ...

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Ad News

Richard Shotton has a new book, The Illusion of Choice, psychological biases that influence what we buy, a follow up to the bestselling The Choice Factory from 2019.

Every day we make hundreds of ...

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The Media Leader

The book is a treasure trove of wonderfully articulated ideas which are very neatly linked to marketing. There’s never too much detail, and never not enough; rather just the right amount of ...

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AdWorld

Richard Shotton, author of a new book called The Illusion of Choice is the guest speaker at the next IAPI Media Matters event on April on April 5th in TU Dublin.

Shotton’s latest publication ...

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Neuroscience Of

In this interview, I speak with author and behavioral scientist Richard Shotton about his new book, The Illusion Of Choice: 16 ½ Psychological Biases That Influence What We Buy. As Shotton’s book ...

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Research World

The Illusion of Choice will remind you what really matters in research, make your insight communication more effective, and let you raise your prices. How? Keep reading to find out!

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Research World

Behavioural scientist Richard Shotton’s 2018 book ‘The Choice Factory’ detailed 25 behavioural biases that influence what we buy and how to apply them to marketing. This week Richard releases ...

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Little Black Book

Throughout the book, Richard Shotton identifies the most relevant behavioral science experiments from a marketing perspective.

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Consumer Behaviour Lab

In this special episode we take a look at Richard's new book, the Illusion of Choice and gain exclusive content from our author himself. Hear about the stories that inspired the book, and most ...

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The Brainy Business

In today’s conversation, I am joined by Richard Shotton. His first book, The Choice Factory, is a best-selling book on how to apply findings from behavioral science to advertising. His new book, ...

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Marketing Week

Richard Shotton is founder of the consultancy Astroten. His new book The Illusion of Choice, about applying behavioural science to marketing is now available. He tweets at @rshotton.

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Marketers

After the successful publication of the marketing bestseller The Choice Factory, the respected behavioral marketer Richard Shotton comes with his new book - The Illusion of Choice, which this time ...

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MRKTNG

A chapter from Richard Shotton’s new book ”The Illusion of Choice” on applying behavioural science to marketing: Chapter 6 – Concreteness

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WARC Talks

Marketing consultant and founder of Astroten, Richard Shotton joins WARC’s Imaad Ahmed, Head of Advisory in EMEA and Americas to discuss Richard’s latest book, The Illusion of Choice, and how ...

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Northern Ireland World

Keynote speaker for the event will be Richard Shotton, founder of London based behavioural science consultancy Astroten and author of The Choice Factory and The Illusion of Choice.

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Econsultancy

Author Richard Shotton shares some favourite behavioural studies from his latest book, The Illusion of Choice, and tells Econsultancy about a tendency in B2B to “rely too heavily on claimed ...

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BTV Media Group

Richard Shotton is a name whose contribution to the field of applied behavioral science in the context of marketing is impressive and telling. His first book, The Choice Factory - 25 Behavioral ...

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Modern Wisdom Podcast

As an expert in the world of models, psychology, consumer behavior, and principles for advertising and social change, Richard Shotton (@rshotton) knows just how to exploit the human brain’s cheat ...

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Econsultancy

Author Richard Shotton shares some favourite behavioural studies from his latest book, The Illusion of Choice, and tells Econsultancy about a tendency in B2B to “rely too heavily on claimed ...

Read more

Behavioural Groove

In fact, Richard’s book “The Illusion of Choice: 16 ½ psychological biases that influence what we buy” is a treasure trove of research and anecdotes which bridge the gap between the very ...

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Focus Marketing Journal

Which techniques will make ads more memorable? When will customers appreciate when you make their lives difficult? How to get customers to be more environmentally responsible? These questions were ...

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Contagious

We spoke to Shotton shortly after the release of his second book, The Illusion of Choice: 16½ Psychological Biases That Influence What we Buy, about what experts underestimate when it comes to ...

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Something You Should Know Podcast

Consumer behavior is a fascinating area of research. While people like to think they make objective decisions about what to buy or not buy, there are a lot of factors that influence those decisions ...

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B2B Insights Podcast Channel

Examples of behavioral science in action, including within the subtitle of Richard’s new book, The Illusion of Choice

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The Science of Persuasion

One of the coolest things we learned was that embracing imperfections in your branding can actually make you more relatable and endearing to your customers. Plus, leveraging behavioral biases can ...

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Firestarters

How do we make decisions about brands and products? What’s the power in targeting by mood and situation? Why should we be cautious to oversimplify metrics? Globally renowned expert on applying ...

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Sky

This year’s judging panel included a range of new additions with Chris Baker, Co-Founder of Serious Tissues who won the Grand Prix £1 million ad spend last year; Sky Sports News Presenter and ...

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